Privacy Policy
Last updated: 12 August 2026
NST Glass ("we," "us," "our") provides auto and building glass repair, replacement, and protection services in Gauteng, South Africa. This Privacy Policy explains how we collect, use, and protect personal information submitted through our website, www.nstglass.co.za, in accordance with the Protection of Personal Information Act (POPIA).
Information We Collect
When you contact us or request a quote, we may collect your name, email address, phone number, vehicle details, and any photos you upload of damaged glass. If you use our WhatsApp chat or call us directly, we may also receive information you share through those channels. Our website may use cookies and standard analytics tools to understand site usage and improve performance.
How We Use Your Information
We use the information you provide to respond to enquiries, prepare and deliver quotes, schedule and carry out repair or replacement services, and communicate with you about your booking. We may also use contact details to follow up on service quality or share relevant updates about our services, with the option for you to opt out at any time.
Sharing of Information
We do not sell or rent personal information. We may share limited information with trusted service providers who help us operate our business (for example, website hosting via Wix, payment processing, or scheduling tools), and only to the extent necessary for them to perform those services. We may also disclose information if required by law.
Data Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, or unauthorised access, in line with POPIA requirements.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by law.
Your Rights
Under POPIA, you have the right to access, correct, or request deletion of your personal information, and to object to certain uses of it. To exercise these rights, contact us using the details below.
Cookies
Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
NST Glass, 9 West Turffontein Road, West Turffontein, Johannesburg, 2190
Email: info@nstglass.co.za | Phone: 087 265 5004
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.